Refund and Weather Policies

When a team withdraws prior to a tournament or league:

Teams should plan for the unexpected and understand that the scheduling process starts weeks and sometimes months before an event is scheduled to take place and often times events are full for months.
  • A full refund shall be given if a team withdraws before 60 days prior to the tournament.
  • No refund shall be given if a team withdraws within 60 days of an event unless a paid replacement team is found.

Refunds, cancellations, or shortening of a tournament.

While we will make every attempt to play each event, the weather may prevent an event from being completed or in some cases, even starting. In those cases:

  • If at least 2 games are started no refund is provided.
  • If at least 1 game is started a 50% refund is given.
  • If no games are started a 60% refund is given.
  • If governmental agencies shut down our ability to play due to COVID, credits for future play or refunds will be extended at our discretion.
  • In the case where teams are due a refund but are registered and unpaid for future events that refund shall be applied to the balance due on those future events.

Refund and Cancellation Policies for Indoor Events at Day Hill Dome

  • Leagues - If you are a participant in a league and you cannot attend any particular game or day, no refund or credit of any part of your registration fee will be granted. If a team cancels and leaves another team without an opponent, every effort will be made to find a new opponent, but the game cannot be rescheduled. Further, the team left without an opponent will not receive a refund or credit for any part of the registration fee since it was not the actions of Fastpitch Nation or Day Hill Dome that caused the game to be canceled. However, the team left without an opponent can use the game slot for an intra-team scrimmage or practice.
  • Tournaments, the same refund and cancel policies used for outdoor tournaments apply to indoor tournaments.
  • Weather - Fastpitch Nation Does NOT own the Day Hill Dome. We rent space from them and pay in advance for our indoor events. The Day Hill Dome will make every effort to be open all days, depending on weather conditions. But the Day Hill Dome, and not Fastpitch Nation, controls if the venue is open or closed due to weather.
    • For leagues, if any game is canceled due to weather, every effort will be made to make up games, space and time permitting. But a reschedule is NOT guaranteed. If it is not possible to reschedule, no portion of the registration fee will be refunded at the end of the season unless the Day Hill Dome chooses to refund us.
    • For clinics and camps, if weather forces the Day Hill Dome to close, we will make every effort to reschedule. If a rescheduled is not possible, we will process a refund.  

Heat Index Policy

The following heat index policy guidelines have been established for Fastpitch Nation Park to ensure the safety and welfare of all players, coaches, and umpires involved with the sport of fastpitch softball.

Heat Index Actions (These are just general guidelines and the tournament director can alter them as conditions warrant). 

  • 80° - 89°: Use caution; Monitor athletes carefully for necessary action.
  • 90° - 99°: Use extreme caution; Games could be shortened. Ensure water breaks are allowed as needed; Ensure that all individuals drink fluids and that uniforms are modified to ensure the coolest level available.
  • 100° - 109°: Games will be shortened in duration. 
  • 110° & Above: All activities will be suspended until the heat index is below 110°.
  • NOAA Heat Index Calculator







We reserve the right to adjust these policies at any time.